Save 20% on your first auto service or car repair with our mobile mechanic in Hagerstown, Maryland. If you're searching for auto repair near me or mobile mechanics near me, our expert team is here to help. We also provide reliable mobile mechanics in Frederick, Maryland, ensuring you get the best service possible.
Chops Mobile Mechanic Service LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile mechanic services, visit our website, or interact with us in any way.
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1. Information We Collect
We may collect the following types of information:
A. Personal Information
Information you voluntarily provide, including:
- Name
- Phone number
- Email address
- Physical address or service location
- Vehicle information (make, model, year, VIN, license plate)
- Payment information (processed securely through third‑party providers)
B. Automatically Collected Information
When you visit our website or communicate electronically, we may automatically collect:
- IP address
- Browser type
- Device information
- Cookies and usage data
- Location data (if enabled on your device)
C. Service‑Related Information
To perform mobile mechanic services, we may collect:
- Diagnostic data
- Service history
- Photos or videos of vehicle components (when needed for documentation)
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2. How We Use Your Information
We use collected information to:
- Provide, schedule, and complete mechanic services
- Communicate with you about appointments, updates, and service recommendations
- Process payments and send invoices
- Improve our services, website, and customer experience
- Maintain internal records and comply with legal obligations
- Prevent fraud or misuse of our services
- Send promotional or marketing communications (you may opt out anytime)
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3. How We Share Your Information
We do not sell your personal information. We may share information with:
- Service providers (payment processors, scheduling tools, analytics providers)
- Third‑party mechanics or partners assisting with service delivery
- Law enforcement or regulatory agencies when required by law
- Business transfers (e.g., merger, acquisition, or asset sale)
All third‑party partners are required to protect your information and use it only for the purposes we specify.
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4. Cookies and Tracking Technologies
Our website may use cookies, tracking pixels, and similar technologies to:
- Improve website functionality
- Analyze traffic and usage patterns
- Personalize user experience
You can disable cookies through your browser settings, but some features may not function properly.
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5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
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6. Your Privacy Rights
Depending on your location, you may have rights such as:
- Accessing the personal information we hold about you
- Requesting corrections or updates
- Requesting deletion of your information
- Opting out of marketing communications
- Restricting or objecting to certain data uses
To exercise these rights, contact us using the information below.
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7. Data Retention
We retain your information only as long as necessary to:
- Provide services
- Maintain accurate service records
- Comply with legal and tax obligations
- Resolve disputes
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8. Children’s Privacy
Our services are not directed to children under 13.
We do not knowingly collect information from children. If we learn that we have collected such information, we will delete it promptly.
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9. Third‑Party Links
Our website or communications may contain links to third‑party websites.
We are not responsible for the privacy practices or content of those sites.
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10. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Changes will be posted with an updated “Effective Date.”
Continued use of our services indicates acceptance of the revised policy.
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11. Contact Us
If you have questions or requests regarding this Privacy Policy, please contact:
Chops Mobile Mechanic Service LLC
Email: travis@chopsmobilemechanic.com
Phone: 2404158684
Address: 11308B highland school rd
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